Please read these Terms of Service ("Terms") carefully before using the services provided by Palm Beach IT Services LLC. By scheduling a service call, you agree to these Terms.
1. Commercial Service Scope
Palm Beach IT Services LLC provides on-site hardware support. We perform physical maintenance at the business location or designated workspace. We do NOT offer remote technical support. All services require physical technician presence.
2. Appointments & Access
Services are by appointment only. An Authorized Representative of the business or account holder must be present at the location during the service visit.
3. Data Backup & Liability
Client Responsibility: You understand that hardware maintenance involves risks. It is the sole responsibility of the client to back up all mission-critical data and files before the technician arrives.
Limitation of Liability: Palm Beach IT Services LLC is NOT responsible for any data loss or corruption. We provide hardware services only.
4. Warranty
We provide a 30-day warranty on labor. This warranty covers defects in the workmanship. It does NOT cover software conflicts, viruses, or physical damage caused after the service visit.
5. Payment Terms
Payment is due upon completion of the on-site service unless other terms have been agreed upon in writing.
Contact Us
Palm Beach IT Services LLC
Boca Raton, FL 33487
info@pbitservices.com